Thank you for shopping with Dead or Alive. We work hard to get your order shipped quickly and keep you updated every step of the way. Please review our shipping policy below before placing your order.
Processing Times
Most items are ready to ship. Orders containing in-stock items are processed and shipped within 2–5 business days.
Shipping Times
Once shipped, domestic orders typically arrive within 2–5 business days, depending on the carrier and your location.
Pre-Order Items
Some products may be listed as pre-order. Pre-order items require additional production time before shipping.
Most pre-orders take 4–6 weeks to ship.
In some cases, production may take longer depending on manufacturer timelines.
By placing a pre-order, you acknowledge and agree to the wait time.
Order Updates
We send email updates every 2 weeks to keep you informed on production and shipping progress for all pre-order items.
No Cancellations
Due to the nature of our production process and limited releases, we do not accept cancellations once an order is placed. By completing your purchase, you confirm that you agree to these terms, including all wait times for pre-orders.
Contact Us
If you have any questions about your order, feel free to reach out to our support team. We’re always here to help. thedeadoraliveproject@gmail.com
